Returned Goods Policy

Team Technologies, Inc. will consider all justifiable requests for the return of merchandise. In general, returns will be governed by the limitations set forth below:

  • Merchandise over 1 year from date of shipment is non-returnable.
  • Merchandise less than 1 year old is subject to the following terms:
    • 25% restocking fee if the merchandise can be put back into stock as received.
    • Additional charges will be incurred for re-working product.
    • Merchandise returned unusable/expired - no credit.
    • Special products with a limited expiration date must be returned within 60 days after shipment from our plant to be eligible for any refund.
    • Customers must obtain a return authorization number (RA) before returning any goods, otherwise goods will not be accepted.
    • The company returning product is responsible for freight charges for returned merchandise. Team Technologies, Inc. will reject all returned goods if shipped on a collect basis.
    • Team Technology is not responsible for any freight damaged products not under our assigned carrier.
  • Obsolete products are final sale. No returns.
  • Credit for return will be at original purchase price or at current prices, whichever is lower.
  • If applicable, credit will be given once merchandise has been received by Team Technologies, Inc. and confirmed it meets the requirements listed above.
  • Current customer contract language which is specific to returns will supersede the above general provisions.